MBS Email Advice Service

AskMBS is the inquiry email address for providers seeking advice on interpretation of the Medicare Benefits Schedule’s items and rules (including those for Dental, Pathology and Diagnostic Imaging) and the Health Insurance Act and associated regulations.

Page last updated: 20 May 2020

AskMBS provides advice to help health professionals understand and comply with Medicare billing requirements. The service will work closely with the Department of Human Services; policy and compliance areas as well as peak industry bodies to ensure providers receive definitive and accurate information about Medicare billing and compliance.

The email address to seek MBS interpretation advice is:
askmbs@health.gov.au

AskMBS has issued its first advisory, based on responses to frequently asked questions on general practice issues, available below.

AskMBS Advisory #1 - General practice services (PDF 802 KB)
AskMBS Advisory #1 - General practice services (Word 75 KB)

Below is a guide to help you determine the right service to provide support for your questions.
See pdf and word versions following

Guide to help you determine the right service to provide support for your questions (PDF 18 KB)
Guide to help you determine the right service to provide support for your questions (Word 15 KB)