PHI 57/18 Payment of the Private Health Insurance Complaints Levy for 2018-19

Page last updated: 02 October 2018

PHI 57/18 Payment of the Private Health Insurance Complaints Levy for 2018-19 (PDF 39 KB)
2 October 2018

The purpose of this Circular is to inform private health insurers about the arrangements for payment of this year’s private health insurance Complaints Levy (Complaints Levy). The purpose of the Complaints Levy is to fund the work of the Private Health Insurance Ombudsman (PHIO).

The Complaints Levy for 2018-19 is $3.792 million. This year’s levy has increased partly because PHIO is expanding its role and upgrading the www.privatehealth.gov.au website. These changes are part of the private health insurance reforms announced in October 2017 and funding for these changes was contained in the Mid-Year Economic and Fiscal Outlook 2017-18.

The proportion of the Complaints Levy to be collected from each insurer is calculated according to the formula within the Private Health Insurance (Complaints Levy) Rules 2018 and is based on the number of single and joint policies on issue by each insurer as of 30 June 2018 as reported to the Australian Prudential Regulatory Authority.

The Private Health Insurance (Complaints Levy) Rules 2018 are available on the Federal Register of Legislation website at www.legislation.gov.au/Details/F2018L01368.

The Department will send insurers Complaints Levy invoices on 1 December 2018. Under the Private Health Insurance (Levy Administration) Rules 2010 payments are due by 31 December 2018.

Any queries regarding the Complaints Levy should be directed by email to phi@health.gov.au