PHI 79/13

This circular issued by the Private Health Insurance Branch contains Payment of the 2013 Private Health Insurance Complaint Levy

Page last updated: 29 November 2013

Printable version of 79/13 (PDF 93 KB)

29 November 2013

Payment of the 2013 Private Health Insurance Complaint Levy


The purpose of this Circular is to inform private health insurers about the arrangements for invoicing and payment of this year’s Private Health Insurance Complaints Levy (Complaints Levy).

2013 Complaints Levy Calculation

The Complaints Levy of $2.119 million has been budgeted to support the work of the Private Health Insurance Ombudsman in the 2013-14 financial year.

The amount to be collected from each insurer, as a proportion of the budget, is calculated according to formulas set out in the Private Health Insurance (Complaints Levy) Rules 2007 (the Rules). The formulas use data on the number of single and joint policies issued by each insurer as of the census day (30 June 2013). The data is collected by the Private Health Insurance Administration Council.

The amount each insurer will be invoiced may vary from the previous year as a reflection of any change in the number of policies held.

The Rules are available on the ComLaw website as follows:

Private Health Insurance (Complaints Levy) Rules 2007

2013 Complaints Levy Invoices

Complaints Levy invoices will be sent by the Department on 2 December 2013 and are payable on 31 December 2013.

Any queries regarding the 2013 Complaints Levy should be directed to Jane Richardson, Assistant Director, Legal Policy and Consumer Strategies Section, by email or by phone on (02) 6289 9401.

If you require further information please telephone: (02) 6289 9853/24 hr answering machine or email the enquiry to Private Health Insurance Branch.

For more information visit 2013 Private Health Insurance (PHI) Circulars.

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