PHI 79/15

This circular issued by the Private Health Insurance Branch contains information on Payment of the 2015 Private Health Insurance Complaints Levy

Page last updated: 30 November 2015

Printable version of 79/15 (PDF 131 KB)
30 November 2015

Payment of the 2015 Private Health Insurance Complaints Levy


The purpose of this Circular is to inform private health insurers about the arrangements for invoicing and payment of this year’s Private Health Insurance Complaints Levy (Complaints Levy).

2015 Complaints Levy Calculation

The Complaints Levy of $2.087million has been budgeted to support the work of the Private Health Insurance Ombudsman in the 2015-2016 financial year.

The amount to be collected from each insurer, as a proportion of the budget, is calculated according to the formula set out in the Private Health Insurance (Complaints Levy) Rules 2007 (the Rules). The formula uses data on the number of single and joint policies issued by each insurer as of the census day (30 June 2015). The data was collected by the Private Health Insurance Administration Council.

The amount each insurer will be invoiced may vary from the previous year as a reflection of any change in the number of policies held.

The Private Health Insurance (Complaints Levy) Rules 2007 are available on the ComLaw website.

2015 Complaints Levy Invoices

Complaints Levy invoices were sent by the Department on 1 December 2015 and under the Private Health Insurance (Levy Administration) Rules 2010, are payable by 31 December 2015.

Any queries regarding the 2015 Complaints Levy should be directed by email.

NB: Please note that information contained within this circular is provided as a courtesy notification only. It is the responsibility of industry members to ensure they are operating in compliance with the Private Health Insurance Act 2007 and all other relevant Commonwealth legislation.

If you require further information please telephone: (02) 6289 9853/24 hr answering machine or email the enquiry to Private Health Insurance Branch.

For more information visit 2015 Private Health Insurance (PHI) Circulars.

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