Data Quality Assessment and Support Project (Stages 1 and 2)In early 2018, the Department of Health engaged KPMG to develop a national baseline quality audit at the individual service level to identify issues impacting on data quality and reporting and make recommendations for improvement. From February 2018 to May 2019, a total of 74 Aboriginal Community Controlled Health Services (ACCHS) voluntarily participated in the project.
The Project is completed and KPMG have prepared a report on their findings (see below link).
The report found that 30 per cent of health services were rated as having effective and mature processes in place to collect, sustain, improve and use their data. Key characteristics of mature services include:
- commitment to data quality from leadership, allowing a strong culture of Continuous Quality Improvement (CQI) throughout all staff;
- clearly established workflows which align with the service’s model of care. This includes clear programs of induction, training and ongoing monitoring; and
- resources and staff dedicated to reporting activities.
- a lack of capacity in local workforce;
- transient workforces;
- limited resources for data management; and
- a lack of standardised practices at service level.
Data Quality Assessment and Support project – Final Report (PDF 1555 KB)
Data Quality Assessment and Support project – Final Report (Word 898 KB)