Suggested time: 2-3 hours


This topic covers some of the issues around your responsibilities to your clients and to other workers. As a worker, you have a legal and moral responsibility to keep your clients safe from harm whilst they are using a service. This responsibility is known as 'duty of care'.

There are several aspects of duty of care. These will be discussed in more depth throughout this topic.

Key issues

6.1 Duty of care

6.2 Duty of care, the law and young people

6.3 Confidentiality and the law