• Code of ethics - A statement of the values, principles and rules of a profession which regulates the conduct of its members.

  • Collective action - Based on the idea that people achieve more if they work together and combine their ideas, skills and strengths.

  • Confidentiality - Agreement by workers not to disclose information about clients without their permission. However, in some circumstances the law requires them to break this agreement.

  • Democracy - Based on the idea that everyone should have the chance to be involved in making the decisions that affect them.

  • Duty of care - Obligation to prevent foreseeable harm coming to clients or co-workers.

  • Empowerment - Process of helping young people increase their personal, interpersonal, socio-economic and political strength to improve their lives.

  • Ethical principles - Moral principles adopted by a culture, group or profession. They lead to the formation of rules on ethical conduct.

  • Participatory self-determination - Clients' right to make their own choices and decisions without interference. However, self-determination is sometimes limited to prevent harm coming to people.