Clinical guidelines and procedures for the use of methadone in the maintenance treatment of opioid dependence

Appendix 7: Consultancy and support mechanisms

Page last updated: August 2003

Australian Capital Territory
New South Wales
Northern Territory
Queensland
Tasmania
South Australia
Victoria
Western Australia

Australian Capital Territory

ACT Department of Health, Housing and Community Care

GPO Box 825, Canberra ACT 2601

Alcohol and Drug Program

Acting Director
Management & Administration
Telephone: (02)6205 0947
Facsimile: (02) 6205 1180

ACT Community Care Alcohol and Drug Program

Senior Medical Officer
Telephone: (02) 6205 4545
Facsimile: (02) 6205 0951

Chief Health Officer
Telephone: (02) 6205 0883
Facsimile: (02) 6205 1884

Chief Pharmacists
Telephone: (02) 6205 9061
Facscimile: (02) 6205 0997 Top of page

Policy Information
Manager
Alcohol and Drug Priorities
Telephone: (02) 6205 0909
Facsimile: (02) 6205 2037

Applications for approval to dispense methadone

Pharmaceutical Services Section
Department of Health
Telephone:
Facsimile: (02) 6205 0961

Applications for approval to prescribe methadone

Chief Health Officer
Telephone: (02) 6205 0998
Facsimile: (02) 6205 0997

New South Wales

Alcohol and Drug Information Service

Telephone: (02) 9361 2111
Toll free: 1800 023 599

NSW Drug and Alcohol Specialist Advisory Service

Telephone: (02) 9557 2905

NSW Health Drug Programs Bureau

Telephone: (02) 9391 9244

Applications for approval to prescribe and dispense methadone

Note: This information has been updated to provide current contact details. The PDF version has not been updated.

Pharmaceutical Services
NSW Ministry of Health
Locked Mail Bag 961
North Sydney NSW 2059
General telephone: (02) 9391 9944
General fax: (02) 9424 5860
Applications for authority to prescribe methadone under the NSW Opioid Treatment Program: telephone (02) 9424 5921
Applications to dispense methadone under the NSW Opioid Treatment Program: telephone (02) 9391 9944

Northern Territory

Alcohol and Drug Service (ADIS)

Toll free 1800 131 350

Drug and Alcohol Clinical Advisory Service

Toll free 1800 111 092

Alcohol and Other Drugs Program, Policy and Program Development

Telephone: (08) 8999 2691

Applications for approval to prescribe and dispense methadone

Chief Poisons Inspector
Poisons Control Branch
Department of Health and Community Services
PO Box 40596
CASUARINA NT 0811
Telephone: (08) 8999 2631
Facsimile: (08) 8999 2420

Queensland

Alcohol, Tobacco and Other Drug Services

Medical Advisor
Telephone: (07) 3896 3900

Policy and Specific State Information

Senior Advisor Alcohol, Tobacco and Other Drug Services
Telephone: (07) 3234 1700

Applications for approval to prescribe and dispense methadone

Chief Executive
Queensland Health
Locked Bag 32
Coorparoo QLD 4151
Telephone: (07) 3896 3900 Top of page
Facsimile: (07) 3896 3933

Tasmania

Alcohol and Drug Service State Office

State Manager
Telephone: (03) 6233 3860

Coordinator Illicit Drugs
Telephone: (03) 6233 2269

Deputy Chief Pharmacist
Telephone: (03) 6233 3906

Alcohol and Drug Service Southern Regional Office

Manager
Telephone: (03) 6222 7511

Opiate Treatment Medical Officer
Telephone: (03) 6222 7511

Pharmacist
Telephone: (03) 6233 3906

Alcohol and Drug Service

North/North West Regional Office Manager
Telephone: (03) 6336 5577

Opiate Treatment Medical Officer
Telephone: (03) 6233 5577

Applications for approval to dispense methadone

Opioid Pharmacotherapy Accreditation and Training Committee
C/o Alcohol and Drug Service
Department of Health and Human Services
PO Box 125
Hobart TAS 7001
Telephone: (03) 6230 7709
Facsimile: (03) 6230 3904Top of page

Applications for approval to prescribe methadone

Pharmaceutical Services
Department of Health and Human Services
PO Box 125
Hobart TAS 7001
Telephone: (03) 6233 2064
Facsimile: (03) 6233 3904

South Australia

ADIS (Alcohol and Drug Information Service)

Toll Free: 1300 13 13 40

Drug & Alcohol Clinical Advisory Service

Toll Free: 1300 13 13 40

Warinilla Clinic

92 Osmond Terrace
Norwood SA 5067
Telephone: (08) 8130 7500

Northern Methadone Service

22 Langford Drive
Elizabeth SA 5112
Telephone: (08) 8252 4040

Southern Clinic

82 Beach Road
Christies Beach SA 5165
Telephone: (08) 8326 6644

Applications for approval to prescribe and dispense methadone

Drugs of Dependence Unit Drug
Strategy and Programs Branch
Metropolitan Division
Department of Human Services
PO Box 6 Rundle Mall SA 5000
Telephone: (08) 8226-7166 Top of page
Facsimile: (08) 8226-7102

Victoria

Victorian Drug and Alcohol Clinical Advisory Service

Exclusively for health and welfare professionals. Provides advice and information on clinical management of patients with drug and or alcohol problems, including:
  • advice on recognition and management of withdrawal syndromes
  • drug use complications
  • drug information
  • prescribing information
  • assistance with cases of acute intoxication
Metropolitan: (03) 9416 3611
country areas (toll free): 1800 81 2804

Drugs and Poisons Unit, Department of Human Services

The Unit issues permits for approved practitioners to prescribe methadone. It also approves individual medical practitioners and pharmacists to respectively prescribe or dispense methadone.
Address: PO Box 1670N, Melbourne, 3001
Telephone: 1300 364 545
Fax: 1300 360 830

Direct Line

For the general public and health and welfare professionals. Provides counselling, information and referral, including:
  • needle syringe exchange and bin location
  • drug and alcohol agencies and drug withdrawal beds
  • methadone program contact details .
  • HIV/AIDS information and referral
  • drink/drive education and assessment referral
Metropolitan: (03) 9416 1818
Country areas: (toll free): 1800 13 6385

Youth Substance Abuse Service

YSAS provides information, outreach and residential services for young people aged between 12 and 21 experiencing significant problems related to their use of drugs and/or alcohol.
14-18 Brunswick Street, Fitzroy 3065
Telephone: (03) 9415 8881Top of page
Fax: (03) 9415 8882
Website: www.ysas.org.au

YSASLine

YSASline provides 24 hour access to information, telephone counseling, and referral to YSAS outreach teams. The service is open to young people, their families, health and welfare workers, police and ambulance officers. Call YSASline to contact an outreach team. Access to the YSAS residential service is made by contacting your local outreach team via YSASline.
Metro: (03) 9244 2450
Country freecall: 1800 014 446

VIVAIDS: the Victorian Users Group

VIVAIDS provides information on anything and everything to do with drugs. They also provide peer support, peer education, referrals, needle exchange and advocacy to drug users, while promoting harm reduction to users and the community.
765a Nicholson Street
North Carlton 3054
Telephone: (03) 9381 2211

Specialist Methadone Service

Specialist Methadone Services provide a consultative service to methadone prescribers seeking expert opinion about the management of patients with special problems, such as psychiatric, social, medical or treatment problems. Patients may be referred by arrangement, or advice sought by contacting the service.

Turning Point Drug and Alcohol Centre

54 Gertrude St., Fitzroy 3065
Administration
Telephone: (03) 9254 8061
Fax: (03) 9416 342
Clinical Services
Telephone: (03) 9254 8050
Fax: (03) 9486 9766

South Eastern Methadone Consultancy Clinic

61-69 Brighton Rd., Elwood 3184
Telephone: (03) 9525 7399
Fax: (03) 9525 7369

Western Hospital Drug and Alcohol Service

Gordon St., Footscray 3011
Telephone: (03) 9317 2217
Fax: (03) 9319 6027 Top of page

Austin and Repatriation Medical Centre Specialist Methadone Service

Studley Rd., Heidelberg 3084
Administration
Telephone: (03) 9496 5000
Pharmacy
Telephone: (03) 9496 4999
Fax: (03) 9459 4546

Eastern Region Specialist Methadone Service

Whithorse Community Health Service
65 Carrington Street, Box Hill, 3128
Telephone: (03) 9890 2220

Royal Women's Hospital Chemical Dependency Unit

For women who are pregnant and use drugs. The unit provides a direct service for women who live within a 25 km radius, and secondary consultation for other women. Midwives and social workers are available for consultation.
264 Cardigan Street
Carlton 3053
Telephone: (03) 9344 2363

Health Insurance Commission

The HIC provides information about medical consultations and pharmaceutical benefits obtained through its Doctor Shopper Hotline. It is also able to provide this information if the patient signs a privacy release form authorising the HIC to provide this information. Forms and explanatory letters are available from the HIC.
Health Insurance Commission
134 Reed Street
Tuggeranong ACT 2900

Doctor shopper hotline (free call): Telephone 1800 631 181

Hepatitis C information

Hepatitis C Support Line

Hepatitis C Council
The Hepatitis C Council has produced a booklet "Hepatitis C Contact" which provides information, and answers frequently asked questions.
Carlow House, Level 9 Top of page
289 Flinders Lane
Melbourne 3000
Telephone: (03) 9639 3200
Country Calls: 1800 703 003
Hepatitis C Helpline
Telephone: (03) 9349 1111
Country Calls: 1800 800 241
TTY: 1800 032 665
Vietnamese Line: 1800 456 007
Department of Human Services
DHS pamphlet "Hepatitis: the Facts" available from the Department of Human Services.

The Department of Human Services has produced a booklet "Management, Control and Prevention of Hepatitis C: Guidelines for Medical Practitioners". It is available from the Department.

Health care providers can obtain information and assistance with counselling from the Hepatitis C Educator (03 9288 4127). Advice on notification of hepatitis C can be obtained from the Infectious Diseases Unit.

AIDS information

AIDSLINE

Telephone: (03) 9347 6099
Country Calls: 1800 133 392
TTY: 1800 032 665

Melbourne Sexual Health Centre

580 Swanston Street, Carlton 3053
Telephone: (03) 9347 0244
Country Calls: 1800 032 017

Needle and Syringe Exchange Programs (NSEPs)

Contact details of Victorian NSEPs are available by calling Direct Line (see Direct Line).

Applications for approval to prescribe and dispense methadone

Drugs and Poisons Unit
Department of Human Services Top of page
GPO Box 1670N, Melbourne VIC 3001
Telephone: 1300 364 545
Facsimile: 1300 360 830

Western Australia

Alcohol and Drug Information Service

Telephone: (08) 9442 5000
Country Calls: 1800 198 024

Clinical Advisory Service

Next Step
32 Moore Street
East Perth WA 6004
Phone: (08) 9442 5042
Country Calls: 1800 688 847

Pharmaceutical Services (doctors and pharmacists)

Health Department of Western Australia
Telephone: (08) 9222 2100

Note: This information has been updated to provide current contact details. The PDF version has not been updated.

Applications for approval to prescribe and dispense methadone

Chief Pharmacist
Pharmaceutical Services Branch
Department of Health
PO Box 8172
Perth Business Centre WA 6849
Telephone: (08) 9388 4980
Facsimile: (08) 9388 4988
Top of page