Report on the regulatory framework for hearing services

The Hearing Services Scheme

Review of the efficiency and effectiveness of the regulatory framework for hearing services July 2012. The Report was prepared for the Office of Hearing Services by MP Consulting

Page last updated: 28 November 2012

The aim of the hearing services scheme is to:

      Assist people with hearing loss to maximize their potential for independent communication and improve their quality of life Hearing Rehabilitation Outcomes for Voucher Holders – 1 July 2012.
The scheme aims to achieve this by issuing vouchers to eligible clients to enable them to obtain, through presentation of the voucher, services and hearing devices from a national network of private hearing service providers and the Government-owned provider, Australian Hearing.

In order to receive funding from the Commonwealth for the provision of hearing services to clients (voucher holders), service providers must:
  • be accredited by the Office of Hearing Services (OHS) and contracted by the Commonwealth
  • utilise devices that are provided be a device supplier that has entered into a Deed of Standing Offer with the Commonwealth
  • comply with all conditions of contracts, deeds and legislation
  • submit a claim for the service provided.

The scheme is administered by the OHS.