Many factors outside the mental health service system impact on an individual's recovery process. Government, private and non-government agencies from other service sectors have a role in helping people to maximise their quality of life. Figure 4 shows some of these agencies, including providers of employment support, education, training and housing.

Most of a person's recovery occurs at home, so their family, friends, neighbours, local community, church, clubs, school and workplace have an important part to play. Recoveryoriented services can facilitate and nurture these connections so people gain the maximum benefit from these supports.

Recovery is a concept everyone can relate to because everyone experiences growth, satisfaction and happiness as well as change, uncertainty, loss and grief. Many people in the community are living with or recovering from illness, disabilities, injuries or trauma. Others are struggling with financial stress and other socioeconomic hardship, dislocation, voluntary or forced migration, disasters and local area decline or rapid development. In this sense recovery is everyone's business and requires a whole-of-community approach.

The significance of community connection and participation in a person's recovery highlights the importance for practitioners and services to address the social determinants of health and wellbeing. This includes the effects of discrimination and other social consequences of having a mental illness, all of which may impede recovery (Wilkinson & Marmot 2003).

The artwork by Pauline Miles titled 'The Kitchen Table'  depicts the interior of a kitchen and meals area with a figure standing at a bench.
Most of a person's recovery occurs at home

Figure 4: Groups involved in a person’s recovery

Refer to the following text for a text equivalent of Figure 4: Groups involved in a person's recovery

Text version of figure 4

A large proportion of a pie chart identifies groups and agencies involved in a person's recovery:
  • GPs and primary health
  • hospital
  • prenatal and perinatal
  • infant, child and family support
  • men's health
  • women's health
  • local council adolescent and youth services
  • education
  • training
  • employment
  • housing
  • income support
  • transport
  • communication
  • trauma support
  • immigrant and refugee support
  • service clubs
  • peer services
  • sports, arts and recreation
  • disability support
  • gym and fitness
  • aged care
  • interest groups
  • cultural and community groups
  • Aboriginal and Torres Strait Islander organisations
  • in-home support
  • sexual health
  • oral health
  • relationship support
  • workplaces
A small piece of the pie chart relates to the wider support networks:
  • mental health services
  • public
  • private
  • NGO
Distributed around the pie chart are:
  • person
  • personal resources
  • personal recovery efforts
  • family
  • friends
  • peers
  • cultural community
  • significant informal support networks
  • spiritual community
  • other significant relationships