Nous conducted a range of stakeholder engagement activities to address the key review questions:
- How effective is the MAIF Agreement in achieving its stated aim?
- How effective is the APMAIF in monitoring industry compliance with the MAIF Agreement?
- How efficient, transparent, cost-effective and appropriate are APMAIF processes and governance arrangements?
This section is structured by the key review questions relevant to each of the review components. Recommendations are presented at the start of each section followed by supporting evidence sourced from stakeholder interviews, surveys (targeted and general) and / or complaints data.