Evaluation Toolkit for Breastfeeding Programs and Projects

June 2012

Appendix D - Quality improvement cycle template

Page last updated: 04 November 2013

(These instructions can be deleted once you have finalised your document.)

Using the quality improvement cycle can be helpful in encouraging teams to reflect on their own practice and to identify ways of improving service performance.
Teams can use this cycle in many ways, but one of the most common is to identify a small group of people who can take the lead in the project, and to take responsibility for feeding back findings to the bigger team. Of course, in a small team this may just be one or two people, or the whole team together.

Generally it is useful to meet together to identify the topic or issue for exploration. Is it that waiting times seem to be getting longer? Or to find out the reasons why people do not attend the clinic? Or to examine whether a particular approach to breastfeeding support is more effective than another?

Our quality improvement plan

Stages of quality improvementWhat will we do?Who is responsible? When will we report back?
Plan (defining the problem, designing a method to assess what’s happening, getting buy-in from stakeholders)
Do (implementing intervention, monitoring processes, collecting and analysing data)
Check (reflecting on findings, identifying opportunities for improvement)
Act (implementing improvements, maintaining high performance, telling people who can promote good practice)