Assessing the appropriateness of test ordering is a complex process, not least because test ordering decisions are made according to nuances of each patient’s condition.38 Appropriateness of test ordering relates to both overuse and under-use, although most commentary has focused on overuse, occurring when a test has been ordered without a clinical indication or within a time frame that is unlikely to provide additional diagnostic information.31 32

The clinical decision support features that can be included in electronic ordering systems have the potential to reduce the repeat test order rate by notifying clinicians when there is an existing identical test order, for that patient, already recorded within the EMR. Clinicians can then choose not to proceed with the order or, if clinically appropriate, to override the alert and proceed with the order. On the other hand, it is much more difficult for a paper order to be identified as a repeat test and, therefore, clinicians have reduced access to information that could assist them make effective decisions. Reductions in the rate of unnecessary repeat tests can result in reductions in patient phlebotomies and workload in the laboratory.40 41

We compared the rates of repeat EUC testing within one-hour and within 24-hours of the previous test, for electronic and paper test orders. The pattern of data shown in Table 14 shows that the proportion of repeat EUC testing in 2011 that occurred within one hour of the previous EUC test was greater for tests ordered using the paper system than those ordered with the EMR (0.69% and 0.25%, respectively), a significant difference (χ2=40.95, p< .001). While, for tests ordered within 24 hours, there was a lower proportion of repeat tests with paper orders than for electronic orders (11.68% and 34.04%, respectively), also a significant difference (χ2=8534.37, p< .001).

Repeat EUC orders created electronically within 24-hours of the previous EUC order for the same patient triggered a Duplicate Order Alert that had to be acknowledged for the order to be created. The finding that 33.79% (the difference between 34.04% of orders within 24 hours and 0.25% of orders within 1 hour) of electronically-ordered repeat EUC tests occurred between one and 24-hours suggests that ordering clinicians were prepared, in many cases, to proceed with a repeat EUC order despite encountering a Duplicate Order Alert. The relative infrequency of electronically-ordered EUC orders within one hour of the previous order may be a consequence of ordering clinicians’ decisions being influenced by their ability to access data on their computers screens about what EUC tests had been ordered in the very recent past. In addition, while the proportion of repeat EUC tests occurring within one-hour of the previous test decreased with time for electronically-ordered tests (overall: 0.40% in 2009, 0.31% in 2010, and 0.25% in 2011), the pattern was not consistent for EUC tests ordered with the paper system (Overall: 0.63% in 2009, 0.56% in 2010, and 0.69% in 2011).

Year
HospTime Delay2008200920102011
EMRPaperEMRPaperEMRPaperEMRPaper
A
<1 Hr
n=
0.77%
86
0.77%
91
0.49%
52
1.58%
28
0.24%
27
1.37%
30
χ2=53.62, p< .001
<24 Hrs
n=
36.79%
4131
32.53%
3821
32.70%
3489
12.51%
221
32.43%
3574
12.75%
280
χ2=1829.34, p< .001
Repeat Tests
11230
0
11746
10669
1767
11022
2196
Total Tests
17542
0
17254
14729
2894
14945
3474
B
<1 Hr
n=
0.30%
4
0.29%
4
0.30%
3
0.00%
0
0.21%
2
1.30%
3
χ2=too few events
<24 Hrs
n=
39.29%
523
37.84%
518
39.13%
394
16.03%
38
34.74%
3574
12.55%
280
χ2=186.87, p< .001
Repeat Tests
1331
0
1369
1007
237
950
231
Total Tests
1968
0
2019
1303
486
1260
465
C
<1 Hr
n=
0.53%
13
0.42%
12
0.29%
8
0.00%
0
0.21%
3
0.26%
1
χ2=too few events
<24 Hrs
n=
41.52%
1016
41.99%
1190
43.63%
1196
26.49%
89
39.09%
955
16.54%
63
χ2=620.34, p< .001
Repeat Tests
2447
0
2834
2741
336
2443
381
Total Tests
4018
0
4111
3794
611
3306
678
D
<1 Hr
n=
0.46%
12
0.28%
7
0.00%
0
0.18%
5
2.52%
4
0.41%
12
0.32%
1
χ2=too few events
<24 Hrs
n=
31.29%
811
29.91%
752
20.50%
33
30.26%
821
18.87%
30
27.77%
805
11.78%
37
χ2=326.64, p< .001
Repeat Tests
2592
2514
161
2713
159
2899
314
Total Tests
4591
4106
338
4358
306
4648
633
E
<1 Hr
n=
0.53%
82
0.49%
68
0.75%
20
0.24%
37
0.29%
10
0.27%
48
0.56%
13
χ2=5.69,p<.05
<24 Hrs
n=
37.17%
5802
38.92%
5367
11.94%
320
37.29%
5661
19.56%
680
37.40%
6573
9.82%
228
χ2=3987.71, p< .001
Repeat Tests
15609
13790
2679
15181
3476
17577
2322
Total Tests
22911
18256
4445
19640
4954
21984
3698
F
<1 Hr
n=
0.50%
63
0.33%
37
0.31%
8
0.26%
28
0.25%
7
0.22%
25
0.25%
6
χ2=0.16,n.s
<24 Hrs
n=
35.99%
4530
36.13%
4102
8.50%
216
31.90%
3382
7.82%
220
30.91%
3568
11.64%
281
χ2=1734.58, p< .001
Repeat Tests
12586
11353
2542
10601
2815
11543
2415
Total Tests
18949
15207
3888
14474
3946
15322
3267
Overall
<1 Hr
n=
0.57%
260
0.40%
112
0.63%
135
0.31%
133
0.56%
49
0.25%
117
0.69%
54
χ2=40.95, p< .001
<24 Hrs
n=
36.71%
16813
36.96%
10221
28.59%
6098
34.82%
14943
14.54%
1278
34.04%
15805
11.68%
918
χ2=8534.37, p< .001
Repeat Tests
45795
27657
21331
42912
8790
46434
7859
Total Tests
69979
37569
32055
58298
13197
61465
12215

Chi-square (χ2) tests of independence; n.s.: Not Significant
Table 14. A comparison, between hospitals and between years, of the proportion and volume of paper- and electronically-ordered (EMR) and repeat EUC tests (in the clinical chemistry department) whose specimens arrived in the CSR within 1- and 24-hours of the previous EUC test, for the same patient.

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