The Key Performance Indicators were developed during the first KPI project. Limited data correlation was completed during the first project period, which showed that laboratories could be identified with poor EQA performance but this did not necessarily equate to poor on‐site NATA assessments. Since this time, the KPIs have continued to be reported to laboratories.
The Key Performance Indicator (KPI) report is a report that summarises the performance of all programs for one laboratory number over a six month period. Two reports are generated per calendar year and issued in February and August.2
An objective of this project was to review four years of KPI data and correlate it with NATA assessment reports.
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The Role of External Quality Assurance in Identifying Poor Laboratory Performance(PDF 518 KB)