The Transfusion QAP has adopted the following benchmarks as indicators of unsatisfactory performance, which will trigger a letter of notification to the nominated laboratory and supervisor(s).
Two critical errors ‐ 1st letter and Advisory Committee report are sent to the participant and nominated supervisor(s) from the Program Manager. Participant results are then monitored for one year.
Three critical errors ‐ 2nd letter and Advisory Committee report are sent to the participant and nominated supervisor(s) from the Advisory Committee chairperson. Participant results, letter and Advisory committee report would have been sent to NATA. Participant results are then monitored for one year.
Four critical errors ‐ 3rd letter and Advisory Committee report are sent to participant, nominated supervisor(s) and Director of Pathology from the Chairperson of the RCPA QAP Board. Participant results, letter and Advisory Committee report would have been sent to NATA. Participant results are then monitored for one year.
Non‐participation ‐ Failure to return results will be treated in the same manner as previous critical errors.
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The Role of External Quality Assurance in Identifying Poor Laboratory Performance(PDF 518 KB)