A number of areas remain to be resolved if the KPIs will act as an adequate trigger of concern. These include:
- Esoteric (low volume) tests ‐ indications from NATA are that these are tests of concern. 12
- One aspect of a laboratory maybe underperforming compared to the overall performance of a laboratory (e.g. backup analyser, blood gas machine).
- Indicator analytes ‐ the possibility of increasing the number of Indicator analytes.
- Frequency of the KPI report ‐ it remains to be determined if the frequency of the reports (every 6 months) is timely enough for a supervisor to be informed of suboptimal performance.
- Usage of the KPI report in the laboratory
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The Role of External Quality Assurance in Identifying Poor Laboratory Performance(PDF 518 KB)