The Role of External Quality Assurance in Identifying Poor Laboratory Performance

3.6.STAKEHOLDER FEEDBACK, DIFFICULTIES ENCOUNTERED AND DISCUSSION

Page last updated: 13 June 2013

Very little adverse feedback has been received from participants. The project for Transfusion has gone very smoothly to date. This is probably largely due to the general expectation that performance of EQA in Transfusion should be monitored and that reporting of Performance Levels has been in place for some time.

Some participants have questioned the loss of points, particularly if they cannot rule out an antibody due to the panel they have in their laboratory. This has been clarified by the Program Manager.

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