1. Review four years of KPI data and correlate with NATA accreditation visits.
  2. Establish KPI systems and develop software for transfusion serology and anatomical pathology.
  3. Set benchmarks for each KPI discipline.
  4. Develop novel protocols to use ongoing EQA results to monitor performance.
  5. Establish mechanisms to use EQA data to help monitor quality of test kits.

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The Role of External Quality Assurance in Identifying Poor Laboratory Performance(PDF 518 KB)