The focus group questions (Table 4) were developed from the literature review and input from the advisory group and research team.

Table 4: Focus Group Questions
No.
Question
1Put up slide one with control report and ask the participants:
1.1Looking at the presented results – which would make you think that something needed to be done?
1.2If you were given this would it make you think that you may need more medication or insulin?
1.3Are you normally aware if your result is out of target – does the doctor discuss this with you? Do you think these reports would help with that discussion?
1.4If you received this report would it make you ask your doctor about increasing your medication? Would it help you seek help about diet and activity?
2Ask participants to think back to the first time they (or their family member) were told they had diabetes.
2.1What information were they given about their test results?
2.2Did they understand the results?
2.3What form was it in?
2.4Was it helpful to get information about their results in this way?
2.5What do you know about diabetes? Is this information enough?
2.6What do you need to know more in order to be able to manage the condition?
2.7What information are you provided with after every test (regular blood sugar test)?
2.8What do you need to know more at every test (regular blood sugar test)?
3Go through the set of slides: repeat the idea of the questions from 1.1 to 1.4 above in different words.
4For the slide with the 4 conditions ask the participants:
4.1What worries them? Worries them the most?
4.2What will they act on?
4.3How do they think the chances of getting these conditions relate to their blood test results?
4.4Would seeing these conditions cause them to be more or less likely to act?
5Have the following general discussion before putting up the final 2 prototypes:
5.1Would you like to receive verbal or written information? Or how do you prefer to receive information?
5.2In what formats do you prefer the information to be presented?
5.3What information do you prefer to be included in the report?
5.4Refer back to the types of information you have looked at so far, how do you prefer each type of this information to be presented?
5.5Imagine that the doctor tells you to cut down on fat, eat more fruit, and to try to exercise more regularly. Is this advice specific enough?
5.6If your blood tests suggest you need to take action, What would you like to know about:

a. Medication (perhaps name, dosage, frequency, effects, side-effects, cost)
b. Diet
c. Exercise
d. Lifestyle changes (e.g. driving, work, leisure activities)

6Display the two prototypes and ask the participants:
6.1What do you think about these prototypes? Which one is better and why?
6.2What parts of the prototypes do you like?
6.3What information is missing?
6.4What information is not necessary to be included?
6.5Ask again the questions from 1.1 to 1.4 above in different words
7Final general discussion: How do you think the reports should be presented?
8Cultural issues’ questions:
8.1Would you like your own photo on the report?
8.2Do you like to include pictures of other people in the report? If yes, which type of pictures (female or male pictures or both)?
8.3Do you prefer to receive the report in your native language?
8.4Are there any words related to your disease you do not like to be used in the report?
8.5Do you normally see your doctor alone or with someone else? How does that influence the way you understand information?
8.6How do you like the idea of printed material to take home to share with your lovely ones?
8.7How does the disease influence your personal life?