Dianella Community Health (DCH) identified general practices willing to participate in the project through frequent referrers to DCH and through the Divisions of General Practice. Practices were sent an invitation and received a follow up call. Practices expressing an interest in being involved in the project were invited to participate in the trial. General practices who attended the dinner focus group were also invited to participate in the trial. Each participated general practice was asked to randomly recruit patients and carers during clinical consultations. Participating patients and carers were required to be over 18 years of age and have/care for a diagnosis of type 2 diabetes, with at least 12 months duration.