Evaluation of suicide prevention activities

StandBy Brisbane

Page last updated: January 2014

1. Project Profile

Project Name(s)StandBy Brisbane
Funded OrganisationLifeline Community Care Brisbane
Geographical AreaLocal
Approach(es)Selected and Indicated
Individual/GroupIndividual and Group
LIFE Action Areas
  • Improving the evidence base and understanding of suicide prevention
  • Building individual resilience and the capacity for self-help
  • Improving community strength, resilience and capacity in suicide prevention
  • Taking a coordinated approach to suicide prevention
  • Providing targeted suicide prevention activities
  • Implementing standards and quality in suicide prevention
Target Groups
  • People bereaved by suicide
  • Indigenous populations
  • Whole of community

2. Project Description

The StandBy Suicide Bereavement Response Service is an active postvention service, which was developed by United Synergies Ltd in 2002. The StandBy Response Service provides people bereaved by suicide with access to timely support and clear pathways to care. The service provides immediate response to people bereaved by suicide via its 24-hour crisis response telephone number. From there, people bereaved by suicide can receive face-to-face outreach service provided by a skilled trauma response team and/or a referral to appropriate support services matched to their needs.

LifeLine Community Care Brisbane (LLCC Brisbane) is funded under the NSPP to provide the StandBy Service in Brisbane.

LLCC Brisbane must ensure that processes and procedures facilitate a collaborative approach with United Synergies and United Synergies provides support as a mentoring partner for the StandBy Service.

3. Activities

Service provision

  • Provision of 24 hour community based suicide postvention service
  • Ongoing promotion of service availability to local people and communities bereaved by suicide
  • Provision of postvention response as requested to schools and workplaces and other groups impacted by suicide
  • Coordination of all agencies involved in StandBy's response including emergency services, coronial and hospital services
  • Provision of on-call guidance and advice regarding suicide prevention, postvention, traumatic loss and grief, including referrals to support services
  • Participation in sharing of practice and continuous improvement to the service model through active participation in the national StandBy Network

Community development

  • Provision of regular training and support for emergency, health and other service providers relevant to the StandBy service
  • Provision of ongoing training and capacity building activities in the community in relation to suicide and bereavement
  • Ensuring active involvement of local services, business and individuals in the StandBy referral pathway processes
  • Participation in local, regional, and state networks, committees and advisory groups
  • Maintaining currency in media relationships and the implementation of media guidelines relevant to suicide and suicide prevention


  • Maintaining and supporting active StandBy Steering Committees and Reference Groups
  • Utilising StandBy steering and reference committee members for guidance, advice and training
  • Continuing the establishment of formal relationships with statutory and government bodies as required
  • Undertaking data collection and secure storage for reporting, funding, evaluation and program development for the StandBy service
  • Undertaking regular reporting activities for both United Synergies and the Department of Health and Ageing
  • Continuing to ensure adequate facilities for program operations and maintenance of StandBy resources including program material Top of page

4. Funding

  • Round 1
    • NSPP funding
      • 2006/07 - $152,486
      • 2007/08 - $137,700
      • 2008/09 - $141,177
    • % project funding - 100%
  • Round 2
    • NSPP funding
      • 2009/10 - $209,108
      • 2010/11 - $206,969
    • % project funding - 100%
  • Round 3
    • NSPP funding
      • 2011/12 - $211,782
      • 2012/13 - $215,595
    • % project funding - 100%

5. Staffing

  • Round 1 (2006/07, 2007/08, 2008/09)
    • Number staff positions funded (FTE) - 2
    • Number staff positions filled (FTE) - 2
  • Round 2 (2009/10, 2010/11)
    • Number staff positions funded (FTE) - 2
    • Number staff positions filled (FTE) - 2
  • Round 3 (2011/12, 2012/13)
    • Number staff positions funded (FTE) - 2
    • Number staff positions filled (FTE) - 2